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Terms of Service

Last updated: January 2025

Agreement

By booking sessions with Newcastle Coding Tutors, you agree to these terms. If you don't agree, please don't use our services.

Services Provided

We provide:

  • 1:1 tutoring in programming and computer science
  • Group tutoring sessions
  • Structured learning programs (e.g., AI Engineer Track)
  • Services are educational in nature. We teach concepts and skills but do not guarantee specific outcomes like grades or job placements.

    Booking and Payment

  • Sessions must be paid for before they occur
  • Payments are processed through Stripe
  • Prices are in Australian Dollars (AUD)
  • Session packs have validity periods (see pricing page)
  • Cancellation Policy

    See our Cancellation & Refunds policy for full details. In brief:

  • Cancel 24+ hours before: full refund/credit
  • Cancel under 24 hours: 50% forfeited
  • No-show: full session forfeited
  • Academic Integrity

    We help you learn and complete your own work. We do NOT:

  • Write assignments or code for you
  • Provide solutions you can submit as your own
  • Help with academic dishonesty
  • You are responsible for your institution's academic integrity policies. If you submit work as your own, you must be able to explain it.

    Intellectual Property

  • Code you write remains yours
  • Teaching materials I create remain mine (but you can use your notes)
  • Don't record sessions without permission
  • Don't redistribute or resell teaching content
  • Limitation of Liability

    We provide educational services to the best of our ability but:

  • Cannot guarantee grades, pass rates, or employment outcomes
  • Are not liable for how you apply what you learn
  • Are not responsible for technical issues with your equipment
  • Our liability is limited to the fees paid for services.

    Professional Boundaries

    Sessions are professional and educational. Inappropriate behaviour will result in termination of services without refund.

    Changes to Terms

    We may update these terms. Continued use after changes means you accept the new terms.

    Governing Law

    These terms are governed by the laws of New South Wales, Australia.

    Contact

    Questions about these terms? Contact hello@newcastlecodingtutors.com