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Privacy Policy

Last updated: January 2025

Information We Collect

We collect information you provide directly:

  • Contact information: Name, email, phone number
  • Session information: Goals, subjects, skill level
  • Payment information: Processed securely through Stripe (we don't store card details)
  • Communication: Messages and questions you send us
  • How We Use Information

    We use your information to:

  • Provide tutoring services
  • Schedule and manage sessions
  • Process payments
  • Communicate about sessions and updates
  • Improve our services
  • We do not sell or share your information with third parties for marketing purposes.

    Data Security

    We take reasonable measures to protect your information:

  • Secure payment processing through Stripe
  • Encrypted communications
  • Limited access to personal data
  • No system is perfectly secure, but we implement industry-standard protections.

    Your Code and Work

    Code and assignments you share during sessions:

  • Are kept confidential
  • Are not shared with other students
  • Are not used for any purpose other than tutoring you
  • May be referenced in future sessions with you
  • Session Recordings

    Sessions are not recorded by default. If recording is needed (e.g., for you to review later), we will ask permission first.

    Children's Privacy

    For students under 18, we require parent/guardian consent before collecting information. Parents have access to their child's tutoring records on request.

    Your Rights

    You can request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information (subject to legal requirements)
  • Contact us at hello@newcastlecodingtutors.com for any privacy requests.

    Changes to This Policy

    We may update this policy occasionally. Significant changes will be communicated via email.

    Contact

    Questions about privacy? Contact us at hello@newcastlecodingtutors.com